服务

全球患者服务部

Our dedicated multicultural and multilingual team coordinates travel planning and healthcare services for patients and their families from other countries.

  • 患者服务
  • 为护理买单
  • 为什么选择我们
  • 为什么选择我们

    Unparalleled Patient Experience and Personal Attention

    Each year, thousands of patients from around the world travel to NewYork-Presbyterian Hospital to receive medical care from our world-renowned team of Columbia University and Weill Cornell Medicine doctors. Our multicultural and multilingual Global Services team guides patients through their medical care experience, step by step.

    Our Patient Coordinators are available around-the-clock, seven days a week, to assist with medical appointments, accommodations, and travel documentation. Financial Representatives work closely with you to discuss the cost of care.

    前来就诊

    Request More Information

    For more information about our patient care, please contact our Global Services office either by phone (+1-212-746-9100) or by email at [email protected] Our Global Services team will then ask you to submit a patient intake form. Once our team has received your information, a Patient Coordinator will be assigned to your case.

    OUR APPROACH TO CARE

    Comprehensive Services for You and Your Family

    我们深知,当患者计划远离家园寻求医疗服务时,能获得支持的重要性。Our team helps you and your accompanying loved ones plan a travel itinerary and arrange for the healthcare services you need. We provide customized service and personal attention every step of the way, including:

    • Scheduling physician visits and other clinical appointments or tests
    • 护送患者前往就诊
    • 解释和说明医疗信息、指示和操作
    • 促成转诊医师和纽约-长老会医院医师间的沟通
    • 为病情危重患者组织全球医疗专机、地面救护车或其他急诊交通服务
    • Making recommendations and arrangements for hotels or furnished apartments, including the Hospital’s onsite facilities

    Before a patient is admitted to the hospital at NewYork-Presbyterian, our Financial Representatives assist families in understanding the cost of care. Read more about our dedicated Financial Services team.

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